Shipping Policy
Welcome to DDanielaShop.com! We are committed to delivering your orders efficiently and safely. Please read through our shipping policy to understand our process and expectations.
- Order Processing Time
- Orders are processed within 1-2 business days(excluding weekends and public holidays).
- You will receive an email confirmation with tracking information once your order is shipped.
- Shipping Rates and Delivery Times
We offer several shipping options to ensure you receive your order at your convenience. Shipping rates will be calculated at checkout based on your location and the chosen delivery option.
Shipping Method | Estimated Delivery Time | Notes |
Standard Shipping | 5-7 business days | Most economical option. |
Express Shipping | 2-3 business days | Fast delivery for urgent orders. |
International Shipping | 7-14 business days | Delivery time varies by destination. |
Note: Delivery times may vary based on external factors such as customs delays or holidays.
- International Shipping Policy
We are pleased to offer international shipping. However, please be aware of the following:
- Customs duties, taxes, and other import fees may apply, depending on the destination country. These fees are the customer’s responsibility.
- Delivery times for international orders may be longer due to customs clearance and shipping distance.
- Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some products may have shipping restrictions due to legal regulations or carrier policies. If this applies to your order, we will notify you promptly.
- Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use the provided link to monitor your package’s progress.
For any issues with tracking or delivery, feel free to contact us.
- Lost, Stolen, or Damaged Packages
- Lost Packages:If your package is not delivered within the expected timeframe, please contact us at info@ddanielashop.com or call +971-58-2449528. We will investigate the issue with the courier.
- Damaged Packages:If your package arrives damaged, please contact us within 48 hours of receiving it with photos of the damage.
- Stolen Packages:Unfortunately, we are not responsible for stolen packages marked as “delivered.” Please ensure a safe delivery location.
- Changes to Shipping Address
If you need to update your shipping address, please contact us at info@ddanielashop.com or call +971-58-2449528 as soon as possible. Address changes are only possible before the order is dispatched.
- Delayed or Failed Deliveries
If your order is delayed or returned to us due to incorrect shipping information provided, we will notify you. Additional shipping fees may apply for re-shipment.
- Contact Us
For any shipping-related inquiries or support, please reach out to us at:
- Email:info@ddanielashop.com
- Phone:+971-58-2449528
Thank you for shopping with DDanielaShop.com! We appreciate your business and strive to offer the best shipping experience possible.